Frequently Asked Questions

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No! Our KX at home videos have exercises for both a reformer bed and mat-based pilates, so no matter what equipment you have at home, you can still complete your KX workout.

The equipment you need will depend on the class you participate in. Some videos may use a Pilates ring or dumbbells – if you don’t have the equipment at home, you can modify the movement or hold something else with a similar weight (like a bag of sugar).

KX Pilates is currently offered as online classes. We don’t have any physical locations within the US. Interested in opening a KX Pilates studio? Submit an enquiry.

Yes, we offer both 1-on-1 and 2-on-1 Private Classes. If you would like Private Classes with training tailored to your specific needs, please contact your local studio directly.

The Introductory Offer of 5 Sessions for $60 to use within 2 weeks is only available to new clients of KX (first timers) and is activated from the date of your first booking. You can only use the Introductory offer once per person and this cannot be used in conjunction with any other opening offer. You have a 2 week period to use your 5 sessions and any unused sessions will expire.

Classes need a minimum of 2 clients to proceed. Classes will be cancelled up to 2 hours before the start time of the class if there are less than 2 people booked in.

When starting at KX Pilates, we ask that you attend at least 4-6 Beginner classes to familiarise yourself with our dynamic training method, basic principles and exercises before proceeding to an Intermediate class.

We then recommend completing 20-30 Intermediate classes before trying out the Advanced classes. Once you’ve achieved an Advanced level you can mix and match classes to suit.

Not sure if you’re ready to change springs? Chat to your trainer, and they’ll let you know if you’re ready to up a class level.

With a maximum of 14 clients per class, our classes can get booked out. We recommend adding yourself to the wait list for that class by booking yourself into the class as you would normally. Once you add yourself to a wait list, you’ll receive an email confirmation of your request. When a place becomes available in the class you will be notified via sms or email.

To ensure fairness for all clients and to allow those on the wait list an opportunity to attend a class, once notified, you will have two hours to reply using the link supplied in the SMS or email.

If you do not respond withing the two hour window, or decline your place, you will be removed from the wait list and the place will be offered to the next KXer on the wait list. If you confirm your place you’ll receive another notification confirming your place.

All of our classes include a warm up and a cool down. If you are more than 5 minutes late to your class then you may not be able to join, and your Trainer may turn you away from the class.

Unfortunately, no. We have a 9 hour cancellation policy for group classes and a 24 hour cancellation policy for private classes.

If you can’t make your class, please cancel or let us know at least 9 hours ahead (for group classes) or 24 hours ahead (for private classes) or you will lose that session.

We understand that life can sometimes get in the way, but we need to be fair to all clients.