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KX Pilates
Terms & Conditions.

By booking into a KX class you are automatically agreeing to the following Terms & Conditions. Jump to KX Pilates Policies.

Offers

Please note that all class packs can only be used at the studio of purchase and cannot be used across multiple studios.

KX3

  • This offer is for clients to purchase 9 standard group classes, valued at $180 (KX 3 Pack), participate in the KX3 Challenge and, if eligible, enter the competition to win the Major Prize (Competition) (together, the Promotion).
  • By purchasing the KX3 Pack, You agree to the following terms and conditions (Terms).
  • Subject to the Terms, You may be eligible to enter the Competition.
  • Subject to applicable laws, these Terms may be varied, updated or terminated at any time. The Competition is authorised by Permit No ACT TP 22/00625.

 

  • Definitions

 

  • Account means the OneFitStop account of a Participant via which they book and manage KX Pilates classes at the Participating Studio.

 

  • Buy Period means from 12.00am AEDT on 10 May 2022 and ending 11.59pm AEDT on 22 May 2022. 

 

  • Challenge Period means the following periods:
    1. 12.00am AEDT on 23 May 2022 to 11.59pm AEDT on 29 May 2022 (Week 1);
    2. 12.00am AEDT on 30 May 2022 to 11.59pm AEDT on 5 June 2022 (Week 2); and
    3. 12.00am AEDT on 6 June 2022 to 11.59pm AEDT on 12 June 2022 (Week 3).
  • Class Credit means 1 standard group class valued at $30.

 

  • Draw Date means 15 June 2022.

 

  • KX Pilates HQ means 27 St Edmonds Road, Prahran VIC 3181.

 

  • KX3 Challenge means the challenge offered at a Participating Studio where a Participant:
    1. attends 3 classes of the KX3 Pack at the Participating Studio in Week 1 (Tier 1);
    2. achieves Tier 1 and attends 3 classes of the KX3 Pack at the Participating Studio in Week 2 (Tier 2); and
    3. achieves Tier 2 and attends 3 classes of the KX3 Pack at the Participating Studio in Week 3 (Tier 3).
    • KX3 Pack means 9 standard group classes, valued at $180.
    • Major Prize means 1 year of KX Pilates classes, being 156 classes valued at $3,295.
    • Participant or You means an individual who:
    1. is over 18 years of age at the time of the Challenge Period;
    2. resides in ACT, NSW, QLD, SA, TAS, VIC & WA; and
    3. purchased the KX3 Pack during the Buy Period.
    • Participating Studio means a KX Pilates studio offering the KX3 Challenge.
    • Prizes means Class Credits or the Major Prize or any combination of those.
    • Promoter means KX Pilates Franchising Pty Ltd as Trustee for the KX Pilates Franchising Unit Trust ACN 158 620 047.

 

  • KX3 Challenge Terms
    • The KX3 Challenge is available to new and existing clients who are Participants and have an Account.
    • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
    • Offer is not transferrable between studios and cannot be exchanged or redeemed for cash, credit or products.
    • The KX3 Challenge is only available at Participating Studios and the Participant must determine for themselves whether a studio is a Participating Studio.
    • Class numbers at the Participating Studio are limited during the Challenge Period and the Participant must book prior to attending classes using the Account. 
    • The KX3 Pack must be used at the Participating Studio where it was purchased and is valid only for the Challenge Period.
    • Within 1 day of the end of Week 1 of the Challenge Period, the Promoter will email the Participant either:
      • that the Participant has achieved Tier 1, has earned Class Credits and may participate in Tier 2 of the KX3 Challenge; or
      • that the Participant has not achieved Tier 1 and will not be eligible to receive Class Credits for the remainder of the Challenge Period.   
    • Within 1 day of the end of Week 2 of the Challenge Period, the Promoter will email the Participant either:
      • that the Participant has achieved Tier 2, has earned Class Credits and may participate in Tier 3 of the KX3 Challenge; or
      • that the Participant has not achieved Tier 2 and will not be eligible to receive Class Credits for the remainder of the Challenge Period.
    • Within 1 day of the end of Week 3 of the Challenge Period, the Promoter will email the Participant either:
      • that the Participant has achieved Tier 3 and earned 3 Class Credits; or
      • that the Participant has achieved Tier 2 and earned 2 Class Credits; or
      • that the Participant has achieved Tier 1 and earned 1 Class Credit.
    • For the avoidance of doubt, a Participant will not lose their right to attend classes purchased in the KX3 Pack if they do not achieve a Tier during the KX3 Challenge.
  • Class Credit Terms 
    • A Class Credit is only available to Participants who participate in the KX3 Challenge.
    • A Participant will earn a Class Credit during the Challenge Period as follows:
    • 1 Class Credit where Tier 1 is achieved; and
    • 1 Class Credit where Tier 2 is achieved; and
    • 1 Class Credit where Tier 3 is achieved.
    • The maximum number of Class Credits a Participant can earn is 3.
    • The sum of Class Credits earned by a Participant during the Challenge Period will be applied to an Account by the Participating Studio by 21 June 2022.
    • To redeem any Class Credits, the Participant must:
    • login to their Account via the KX Pilates website or app;
    • select the Participating Studio where the Participant purchased the KX3 Pack;
    • book a class at the Participating Studio using the Class Credits applied to the Account; and 
    • sign any required waivers and documentation provided by the Participating Studio.
    • A Class Credit can only be redeemed at the Participating Studio where the Participant purchased the KX3 Pack.
    • Where the total purchase price of a transaction by a Participant exceeds the value of Class Credits applied to their Account, then the total amount of Class Credits will be redeemed in a single transaction. 
    • Class Credits must be used within 7 days of the Participant booking a class on their Account. Any Class Credits not used within that time will be forfeited by the Participant and removed from their Account without notice or reimbursement. Class Credits cannot be sold, transferred or assigned and are not redeemable for cash or any other similar exchange including but not limited to gift vouchers, gift cards, cheques and credit notes. 
  • How to enter the Competition
    • To enter the Competition, the entrant must:
      • be a Participant;
      • achieve Tier 1, Tier 2 or Tier 3 of the KX3 Challenge; and
      • have consented to these Terms,

 

  • (Entrant).
    • An Entrant will receive:
      • 1 entry into the Competition when they achieve Tier 1;
      • 1 entry into the Competition when they achieve Tier 2; and
      • 1 entry into the Competition when they achieve Tier 3.
    • The maximum number of entries into the Competition per Entrant is 3.
    • All eligible entries of an Entrant will be automatically entered into the draw to win the Major Prize.
    • The eligibility of entries into the Competition by an Entrant is solely at the discretion of the Promoter.

 

  • How the Major Prize winner is selected
    • The Competition is a game of chance. Skill plays no part in determining the winner of the Competition.
    • The winning entry of the Competition will be selected at 12.00PM AEDT on the Draw Date at KX Pilates HQ using computerised random selection.
    • There will be 1 winning entry of the Competition. 
    • The winning entry will receive the Major Prize (Major Prize Winner). 

 

  • Notification and claiming the Major Prize
    • The Major Prize Winner will be notified by email and/or phone within 2 business days of the Draw Date. 
    • The Promoter will take all reasonable steps to identify and notify the Major Prize Winner. If the Major Prize Winner cannot be identified or does not claim the Major Prize within 10 business days of the Draw Date, then the Major Prize Winner will forfeit the Major Prize and a new winner will be drawn and notified in accordance with paragraphs 18 to 22 of these Terms.
    • The Promoter reserves the right to request the Major Prize Winner provide proof of identity, age, residency and address to claim a Major Prize. If the Major Prize Winner cannot provide suitable proof to the Promoter, the Major Prize Winner will forfeit the Major Prize in full and no substitute will be provided.
    • Upon acceptance of the Major Prize, the Major Prize Winner agrees:
      1. their name may be published on the Promoter’s website and social media pages of KX Pilates studios, including Instagram and Facebook;
      2. to and sign any disclaimers or any additional agreements, deeds, waivers and/or guarantees (“Additional Agreement”) required by the Promoter or Participating Studio;
      3. that acceptance, redemption and/or use of the Major Prize may be conditional on entering into and complying with any Additional Agreement; and
      4. that the Promoter, KX Pilates Studios or its promotional partners can use their name, likeness, image and/or voice in marketing (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration in connection to this Promotion.
  • Major Prize Terms
    • Upon acceptance of the Major Prize, all classes which comprise the Major Prize will be applied to the Account of the Major Prize Winner within 5 business days.
    • The Major Prize Winner must book their first class within 6 months of the Draw Date otherwise the Major Prize will be forfeited with no entitlement to compensation or an alternative prize.
    • The Major Prize will be valid for 365 days from the date on which their first class is booked on the Account.
    • The total value of the Major Prize is $3,295.

 

  • Promotion General Terms
    • The Participating Studio and Promoter will collect and use each Participants personal information to conduct the Promotion and may:
    • disclose that information to third parties, suppliers, agents, contractors and other service providers for this purpose;
    • use that information for promotional purposes;
    • use that information to improve products and services.
    • By purchasing the KX3 Pack, You consent to the use of your personal information in accordance with these Terms.
    • The Promotion is in no way sponsored, endorsed, administered by or associated with Instagram and You agree:
    • to provide Instagram a complete release from any claims that they now have or may have in the future which relate to or are incidental to the Promotion;
    • that information You provide in connection with the Promotion is provided to the Promoter and Participating Studio and not provided to Instagram or any other social network; and
    • that questions, comments or complaints regarding the Promotion will be directed to the Promoter and the Participating Studio, not to Instagram or any other social network.
    • The Promotion is in no way sponsored, endorsed, administered by or associated with Facebook and You agree:
    • to provide Facebook a complete release from any claims that they now have or may have in the future which relate to or are incidental to the Promotion;
    • that information You provide in connection with the Promotion is provided to the Promoter and Participating Studio and not provided to Facebook or any other social network; and
    • that questions, comments or complaints regarding the Promotion will be directed to the Promoter and the Participating Studio, not to Facebook or any other social network.
    • The total value of the Prizes is up to $3,363.
    • The Prizes must be taken as offered and cannot be varied. No Prize is transferable or exchangeable, and cannot be redeemed for cash. If a winner does not take an element of any Prize at the time stipulated by the Promoter then that element of the Prize will be forfeited by the winner and cash will not be supplied for that element of the Prize.
    • If the Promoter becomes aware after a Participant has won a Prize that the Participant has not complied with these Terms, that Participant will have no entitlement to the Prize, even if the Promoter has announced them as a winner. That Participant will be required to return, refund or otherwise make restitution of the Prize.
    • The winner of a Prize, including the Major Prize Winner, can be disqualified after they are notified by the Promoter. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. No compensation will be payable if a winner of a Prize is unable to use any element of the Prize for whatever reason.
    • The Promoter accepts no responsibility for any variation in the value of Prizes. Where a Prize is unavailable for any reason, the Promoter may substitute for that Prize another item of equal or higher value as determined by the Promoter.
    • The Promoter reserves the right to vary the Terms of, or cancel, the Promotion at any time without liability to any Participant, Participating Studio, Entrant or other person, subject to applicable laws.
    • If for any reason any aspect of the Promotion is not capable of running as planned for any reason which is beyond the reasonable control of the Promoter, including, but not limited to, by reason of war, terrorism, state of emergency or disaster (including natural disaster), infection by computer virus, telephone network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or anything which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Promotion, the Promoter may, in its sole discretion, cancel, terminate, modify or suspend the Promotion, invalidate any affected entries and/or, if necessary, provide an alternative prizes to the same value as the Prizes.

KX40

This offer is for Participants to enter the KX40 Challenge at Participating Studios. Participants will receive a Discount (total value up to $1025) between 3/03/22 and 6/03/22 and a Credit if they complete the KX40 Challenge (Offer). By participating in the KX40 Challenge, the Participant agrees to be bound by these terms and conditions. 

Definitions

  • Account means a OneFitStop account via which clients can book and manage KX Pilates classes; 
  • KX40 Challenge means the challenge for Participants to complete 20 classes within the KX40 Period; 
  • KX40 Challenge Pack means the Online Challenge Pack (KX40 Online) or In-Studio and Online Challenge Pack (KX40);
  • KX40 Challenge Pack means 20 standard in-studio group classes or online classes for $290 to be used within the KX40 Period;
  • KX40 Online Challenge Pack means 20 online group classes for $200 to be used within the KX40 Period;
  • KX40 Period means the period of 40 days commencing 12:01am 14/02/22 and ending 11:59pm 25/03/22(AEST);
  • Credit means a $50 credit applied to the Participant’s Account;
  • Discount means a 15% discount on all Weekly, Monthly and Yearly Class Packs;
  • Discount Campaign Period means between 12:01am 3/03/22and 11:59pm 6/03/22(AEST);
  • Facebook Page means the KX Pilates Facebook account at @kxpilates;
  • Instagram Page means the KX Pilates Instagram account at @kxpilates;
  • KX App means the mobile application known as “KX Pilates”;
  • KX Pilates means KX Pilates Franchising Pty Ltd;
  • Online Classes means daily live Pilates classes delivered online by KX Pilates, whether via the Website, Instagram Page, Facebook Page or KX App;
  • Participants means new and existing KX Pilates clients who participate in the KX40 Challenge;
  • Participating Studio means any KX Pilates studio participating in the Offer;
  • Website means kxpilates.com.au.

KX40 Challenge Terms

  • The KX40 Challenge is available to new and existing clients who:
    • have created an Account via the Website or KX App; and
    • purchase the KX40 Pack (n-Studio & Online) or KX40 Online Challenge Pack (online only)from a Participating Studio before the start of the KX40 Period.
  • Participants who purchased the KX40 Online Challenge Pack are limited to participating in Online  Classes only and cannot attend the Participating Studio in person to complete the KX40 Challenge.
  • Participants who purchased the KX40 In-Studio & Online Challenge Pack may complete the KX40 Challenge by:
    • attending standard group classes at the Participating Studio of purchase; or
    • participating in Online Classes if the Participant is unable or unwilling to attend the Participating Studio in person.
  • The Participant must complete all classes in their KX40 Challenge Packs within the KX40 Period.
  • Any unused classes at the end of the KX40 Period will be forfeited without reimbursement.
  • KX40 Challenge Packs are non-refundable and non-transferable unless otherwise required by law.
  • Class numbers are limited and bookings are essential.

KX40 Online Classes

  • Online Classes will be conducted by KX Pilates at dates and times determined by KX Pilates.
  • The Participant participates in KX40 Online Classes at their own risk. It is the Participant’s responsibility to create a safe and clear environment and agrees to only participate in KX40 Online Classes if they are fit and able to do so.
  • By participating in any KX Online Classes, the Participant warrants and agrees that:
    • they are not suffering from any injury, illness or condition that may prevent them from safely participating inKX40 Online Classes;
    • they understand the basic principles of pilates and movements;
    • they will comply with all directions and guidelines given by the instructor during the KX40 Online Classes;
    • they will immediately stop all physical activity and seek medical advice if they experience any faintness, shortness of breath, pain or dizziness.
  • If the Participant is pregnant or has recently given birth, please seek medical advice before participating in KX40 Online Classes. Our KX40 Online Classes, whether part or all of the classes, may not be suitable for pregnant or post-natal persons.
  • KX Pilates accepts no responsibility for any injuries or damage that may occur to the Participant and/or property during KX40 Online Classes.
  • To the extent permitted by law, the Participant releases KX Pilates (and its associated entities, franchisees, members, employees and contractors) from any claim, loss, damage or expense of any kind (including in relation to personal injury, property damage/loss, or wrongful death) occurring during the KX40 Online Live Classes, whether caused by negligence or otherwise.
  • Any liability in connection with the KX40 Online Classes under any statutory right (including any condition or warranty implied by law or any guarantee or other right under any statute) that cannot be excluded is limited to the resupply of the KX40 Online Classes or the payment of the reasonable cost of same.
  • The Participant agrees to indemnify and hold KX Pilates harmless from all liabilities, claims, and expenses, including legal fees, that arise from the Participants use or misuse of the Website, KX App, Facebook Page or Instagram Page.
  • All copyright, trademarks, design rights, patents and other intellectual property rights (whether registered or unregistered) in relation to the KX40 Online Classes belong to KX Pilates and the Participant must not record, reproduce, copy, share, sell, or deal with any of the KX40 Online Classes without the express written consent of KX Pilates.

Discount Terms

  • The Discount is only available to Participants.
  • To claim the Discount, Participants must, during the Discount Campaign Period:
    • Login to their Account via the KX Pilates website or app;
    • Select a Class Pack at the Participating Studio;
    • Enter the promo code provided;
    • Purchase the Class Pack, noting the Discount will be automatically applied to your Account; and
    • Sign any required waivers and documentation provided by the Participating Studio.
  • The Discount can only be applied at the Participating Studio which the KX40 Challenge Pack was purchased.
  • The Discount can only be used once per person.

Credit Terms

  • The Credit is only available to Participants who completed all classes in the KX40 Challenge Pack.
  • To claim the Credit, Participants must, during the KX40 Period:
    • Attend all classes in their KX40 Challenge Pack within 40 days of the start of the KX40 Period;
    • Contact the Participating Studio to request and confirm that the Credit has been applied to the Participant’s Account;
    • Login to their Account via the Website or KX App;
    • Select the Participating Studio at which the Participant purchased the KX40 Challenge Pack;
    • Make a purchase with the Credit applied to the Participant’s Account.
    • Sign any required waivers and documentation provided by the Participating Studio.
  • Credits can only be applied to the Participating Studio at which the KX40 Challenge Pack was purchased.
  • If the purchase amount exceeds the amount of the Credit, all of the Credit will be applied at once.

General Terms

  • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
  • Offer is not transferrable between studios and cannot be exchanged or redeemed for cash, credit or products.
  • Subject to applicable laws, the Offer and these terms may be varied, updated or terminated by KX Pilates at any time without notice.
  • If any part of any of these terms is void then the part that is void may be severed.
  • Offer is limited to one per Participant.
  • The Offer is only available at Participating Studios. Contact your local studio to determine if they are participating.
  • Not available at the following KX Pilates studios – Bondi Junction, Carina, Christies Beach, Edmondson Park, Fitzroy, Mitcham, Northcote and Randwick.

Studio Birthdays

The 1st, 2nd, 5th and 6th Birthday Offer is for Participants to purchase a 10 class pack for $150 from 20/06/22 until 11:59pm 26/06/22. The 10th Birthday Offer is for Participants to purchase a 10 class pack for $100 from 20/06/22 until 11.59pm 26/06/22. The 10-Class Birthday Offer Packs are valid for 60 days between 20/06/22 and 18/08/22.

 

Definitions

  • 10-Class Pack means 10 single classes to be used at the Participating Studio;
  • Campaign Period means 20/06/22 until 11:59pm 26/06/22;
  • Participants means new and existing clients of KX Pilates;
  • Participating Studio for 1st, 2nd, 5th and 6th Birthdays means:
    • KX Pilates Carss Park
    • KX Pilates Tea Tree Guly
    • KX Pilates Bentleigh
    • KX Pilates Gladesville
    • KX Pilates Oakleigh
    • KX Pilates Subiaco
    • KX Pilates Unley
    • KX Pilates Knox
    • KX Pilates Eltham
    • KX Pilates Yarraville
  • Participating Studios for 10th Birthdays means:
    • KX Pilates Richmond.

 

Offer Terms

  • The Offer is available to new and existing clients of KX Pilates.
  • The Offer is only available at the Participating Studio.
  • To claim the Offer, Participants must:
    • Register an account via www.kxpilates.com.au;
    • Purchase a 10-Class Pack from a Participating Studio within the Campaign Period;
    • Sign any required waivers and documentation provided by the Participating Studio.
  • Class numbers are limited therefore bookings are essential.
  • The 10-Class Pack is valid for 60 days from the 20/06/22 to 18/08/22 at the Participating Studio. Any unused classes will be forfeited after this time.
  • Offer is limited to one per Participant.

 

General Terms

  • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
  • Offer is not transferrable and cannot be exchanged or redeemed for cash, credit or products.
  • Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

Grand Opening

This offer is for Participants to purchase a 5-Class Pack for $30 during the Campaign Period (Offer).

Definitions

  • 5-Class Pack means 5 single classes to be used at the Participating Studio;
  • KX Account means an account with KX Pilates via which Participants purchase the 5-Class Pack and book classes;
  • KX App means the mobile application known as “KX Pilates”;
  • Participants means new and existing clients of KX Pilates;

 

Offer Terms

  • Subject to these terms, Participants can claim the Offer if they:
    • have registered a KX Account; 
    • using the KX App or via the KX website, select the Participating Studio and purchase the 5-Class Pack within the Campaign Period;
    • sign any required waivers and documentation provided by the Participating Studio.
  • The Offer is only available at the Participating Studio.
  • The Offer is limited to one per Participant and is subject availability. The Offer is automatically withdrawn by the Participating Studio and will no longer be redeemable after the Offer is claimed by 1,000 Participants in accordance with these terms.
  • Class numbers are limited at the Participating Studio and  bookings are essential.
  • If a Participant claims the Offer, the 5-Class Pack is valid for 2 months from the date of the grand opening at the Participating Studio. Any unused classes will be automatically forfeited after this time without reimbursement.

General Terms

  • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
  • Offer is not transferrable and cannot be exchanged or redeemed for cash, credit or products.
  • Subject to applicable laws, the Offer may be varied, updated or terminated by KX Pilates at any time and without notice.

Referral Offer

REFERRAL OFFER

This offer is for Referrers to receive a $20 credit when they introduce a new client and for the New Client to receive a $10 credit (Offer).

 

Definitions

  • Account means the OneFitStop account via which clients can book and manage KX Pilates classes.
  • New Client means a person who has not been a client of any KX Pilates studio.
  • New Client Discount means a $10 credit applied to the New Client’s Account.
  • Referrer means an existing client of KX Pilates who introduces a New Client to KX Pilates.
  • Referrer Discount means a $20 credit applied to the Referrer’s Account
  • Studio means the KX Pilates studio at which the Referrer is a client.

 

Offer Terms

  • To claim the Offer:
  • Referrers must:
    • Log in to their KX Pilates App;
    • Select “Refer Friend” and follow steps to share; and
  • New Clients must:
    • Click the link from the Referrer;
    • Download the KX Pilates App for the first time;
    • Create an Account at the studio you were referred to;
    • Make a purchase at the Studio that you were referred to through the KX Pilates App; and
    • Sign any required waivers and documentation provided through the app at the studio you were referred to.
  • The New Client $10 credit will be automatically applied to new clients account once the New Client has created an Account at the studio via referral link. To use account credit, client will need to apply account credit at the checkout.
  • The Referrer $20 credit will be automatically applied to the Referrer’s Account once the New Client makes their purchase.
  • The New Client must download the app, sign up and make a purchase at the same Studio in which the Referrer is a client via the link from the referrer

 

General Terms

  • The Offer is only valid at the studio you have been referred to.
  • Offer is not transferrable and cannot be exchanged or redeemed for cash, credit or products.
  • Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

KX at Home

Home Workouts

    1. Definitions
      • “Account” means an account you create to access the Home Workouts, whether via the Website or KX App;
      • “Facebook page” means our KX Pilates Facebook account at @kxpilates;
      • “Home Workouts” means our at-home pilates classes delivered online, whether via our Website, Instagram page, Facebook page or KX App;
      • “Instagram page” means our KX Pilates Instagram account at @kxpilates;
      • “KX App” means our phone application available on iPhone, iPad and iPod touch;
      • “KX Pilates”, “we”, “us”, “our” means KX Pilates Franchising Pty Ltd and any of its franchisees and related entities;
      • “Premium Access” means a paid subscription to our Home Workouts which provides additional inclusions not included in the free Home Workouts;
      • “Premium Access Fee” means the weekly fee payable for Premium Access, as advertised on our Website from time to time;
      • “Privacy Policy” means our privacy policy available at https://kxpilates.com/privacy-policy/;
      • “Website” means kxpilates.com.au; and
      • “You” means any participants in our Home Workouts.
    2. Home Workouts
      • By viewing, accessing, using or participating in our Home Workouts, you agree to be bound by these terms and conditions and our Privacy Policy.
      • As with any form of exercise, participation in Home Workouts may involve certain risks to your health and safety. By participating in our Home Workouts, you warrant that you are not suffering from any injury, illness or condition that may prevent you from safely participating in our Home Workouts.
      • These exercises are intended for previous or existing KX Pilates clients who understand the basic principles of Pilates and movements.
      • By participating in our Home Workouts, you warrant that you are at least 18 years old or have your parent/guardian’s permission and supervision to participate in the Home Workouts.
    3. Account
      • If you need to create an Account to participate in the Home Workouts (for example, via the KX App or to access paid Home Workouts), you warrant that any information provided in setting up your Account is true and correct.
      • You must not allow any other person to use your Account.
      • Accounts cannot be transferred or sold to another person.
    4. Premium Access
      • Your first Premium Access Fee will be debited when you purchase Premium Access online (whether via the Website or KX App).
      • Thereafter, the Premium Access Fee will be automatically debited every 7 days using your original payment method unless cancelled.
      • To cancel your Premium Access, you must call or email your local studio, being the studio under which you originally signed up for Premium Access.
      • Unless your Premium Access is cancelled at least one business day before the next renewal date, the following week’s fee will be automatically debited. Fees cannot be pro-rated.
      • You must notify us of any change to your payment method. If a Premium Access Fee is not properly debited from your original payment method, we may cancel your Premium Access immediately.
      • We reserve the right to vary the Premium Access Fee from time to time, but only after your current billing week and on giving you at least 14 days’ notice. If you do not cancel your Premium Access during this time, you will be deemed to have accepted the varied Premium Access Fee.
      • All payments made are non-refundable and non-transferable unless otherwise required by law.
    5. Pregnancy
      • If you are pregnant or have recently given birth, please seek medical advice before participating in Home Workouts. Our Home Workouts, whether part or all of the workouts, may not be suitable for pregnant or post-natal women.
    6. Your Obligations
      • Home Workouts are conducted at your own risk. It is your responsibility to create a safe and clear environment and only participate in Home Workouts if you are fit and able to do so.
      • You agree to comply with all directions and guidelines that are given to you through the Home Workouts with respect to proper and safe participation.
      • If you experience any faintness, shortness of breath, pain or dizziness, you must immediately stop all physical activity and seek medical advice before participating in Home Workouts again.
    7. Limitation of Liability
      • KX accepts no responsibility for any injuries or damage that may occur to yourself and/or equipment used at home.
      • You, your heirs, assigns or legal representatives fully release KX Pilates (and its associated entities, franchisees, members, employees and contractors) from any claim, loss, damage or expense of any kind including in relation to personal injury, property damage/loss, or wrongful death, occurring during the Home Workouts, whether caused by negligence or otherwise.
      • Any liability in connection with the Home Workouts under any statutory right (including any condition or warranty implied by law or any guarantee or other right under any statute) that cannot be excluded is limited to the resupply of the Home Workouts or the payment of the reasonable cost of same.
      • You agree to indemnify and hold us harmless from all liabilities, claims, and expenses, including legal fees, that arise from your use or misuse of the Website, KX App, Facebook page, Instagram page or your breach of these terms and conditions.
    8. Intellectual Property
      • All Home Workouts, content, photographs, videos and any other materials on the Website, our Instagram page, Facebook page or KX App (“KX Materials”) remain the property of KX Pilates.
      • All copyright, trademarks, design rights, patents and other intellectual property rights (whether registered or unregistered) in the KX Materials belong to us.
      • You must not reproduce, copy, share, sell, or deal with any of our KX Materials without our express written permission.
    9. General
      • Our instructors do not hold medical or dietary qualifications and therefore are not providing medical advice.
      • We may, in our absolute discretion, change these terms and conditions from time to time without notice to you.
      • If any part of any of these terms and conditions is void, then the part that is void may be severed.
      • These terms and conditions, your use of this website and Services and any dispute arising out of these are governed by the laws of Victoria, Australia.

Free Live Classes

FREE Live Classes

Home Workouts

    1. Definitions
      • “Account” means an account you create to access the Home Workouts, whether via the Website or KX App;
      • “Facebook page” means our KX Pilates Facebook account at @kxpilates;
      • “Home Workouts” means our at-home pilates classes delivered online, whether via our Website, Instagram page, Facebook page or KX App;
      • “Instagram page” means our KX Pilates Instagram account at @kxpilates;
      • “KX App” means our phone application available on iPhone, iPad and iPod touch;
      • “KX Pilates”, “we”, “us”, “our” means KX Pilates Franchising Pty Ltd and any of its franchisees and related entities;
      • “Premium Access” means a paid subscription to our Home Workouts which provides additional inclusions not included in the free Home Workouts;
      • “Premium Access Fee” means the weekly fee payable for Premium Access, as advertised on our Website from time to time;
      • “Privacy Policy” means our privacy policy available at https://kxpilates.com/privacy-policy/;
      • “Website” means kxpilates.com.au; and
      • “You” means any participants in our Home Workouts.
    2. Home Workouts
      • By viewing, accessing, using or participating in our Home Workouts, you agree to be bound by these terms and conditions and our Privacy Policy.
      • As with any form of exercise, participation in Home Workouts may involve certain risks to your health and safety. By participating in our Home Workouts, you warrant that you are not suffering from any injury, illness or condition that may prevent you from safely participating in our Home Workouts.
      • These exercises are intended for previous or existing KX Pilates clients who understand the basic principles of Pilates and movements.
      • By participating in our Home Workouts, you warrant that you are at least 18 years old or have your parent/guardian’s permission and supervision to participate in the Home Workouts.
    3. Account
      • If you need to create an Account to participate in the Home Workouts (for example, via the KX App or to access paid Home Workouts), you warrant that any information provided in setting up your Account is true and correct.
      • You must not allow any other person to use your Account.
      • Accounts cannot be transferred or sold to another person.
    4. Premium Access
      • Your first Premium Access Fee will be debited when you purchase Premium Access online (whether via the Website or KX App).
      • Thereafter, the Premium Access Fee will be automatically debited every 7 days using your original payment method unless cancelled.
      • To cancel your Premium Access, you must call or email your local studio, being the studio under which you originally signed up for Premium Access.
      • Unless your Premium Access is cancelled at least one business day before the next renewal date, the following week’s fee will be automatically debited. Fees cannot be pro-rated.
      • You must notify us of any change to your payment method. If a Premium Access Fee is not properly debited from your original payment method, we may cancel your Premium Access immediately.
      • We reserve the right to vary the Premium Access Fee from time to time, but only after your current billing week and on giving you at least 14 days’ notice. If you do not cancel your Premium Access during this time, you will be deemed to have accepted the varied Premium Access Fee.
      • All payments made are non-refundable and non-transferable unless otherwise required by law.
    5. Pregnancy
      • If you are pregnant or have recently given birth, please seek medical advice before participating in Home Workouts. Our Home Workouts, whether part or all of the workouts, may not be suitable for pregnant or post-natal women.
    6. Your Obligations
      • Home Workouts are conducted at your own risk. It is your responsibility to create a safe and clear environment and only participate in Home Workouts if you are fit and able to do so.
      • You agree to comply with all directions and guidelines that are given to you through the Home Workouts with respect to proper and safe participation.
      • If you experience any faintness, shortness of breath, pain or dizziness, you must immediately stop all physical activity and seek medical advice before participating in Home Workouts again.
    7. Limitation of Liability
      • KX accepts no responsibility for any injuries or damage that may occur to yourself and/or equipment used at home.
      • You, your heirs, assigns or legal representatives fully release KX Pilates (and its associated entities, franchisees, members, employees and contractors) from any claim, loss, damage or expense of any kind including in relation to personal injury, property damage/loss, or wrongful death, occurring during the Home Workouts, whether caused by negligence or otherwise.
      • Any liability in connection with the Home Workouts under any statutory right (including any condition or warranty implied by law or any guarantee or other right under any statute) that cannot be excluded is limited to the resupply of the Home Workouts or the payment of the reasonable cost of same.
      • You agree to indemnify and hold us harmless from all liabilities, claims, and expenses, including legal fees, that arise from your use or misuse of the Website, KX App, Facebook page, Instagram page or your breach of these terms and conditions.
    8. Intellectual Property
      • All Home Workouts, content, photographs, videos and any other materials on the Website, our Instagram page, Facebook page or KX App (“KX Materials”) remain the property of KX Pilates.
      • All copyright, trademarks, design rights, patents and other intellectual property rights (whether registered or unregistered) in the KX Materials belong to us.
      • You must not reproduce, copy, share, sell, or deal with any of our KX Materials without our express written permission.
    9. General
      • Our instructors do not hold medical or dietary qualifications and therefore are not providing medical advice.
      • We may, in our absolute discretion, change these terms and conditions from time to time without notice to you.
      • If any part of any of these terms and conditions is void, then the part that is void may be severed.
      • These terms and conditions, your use of this website and Services and any dispute arising out of these are governed by the laws of Victoria, Australia.

Introductory Pilates Offer

This is for New Clients to purchase 5 Classes for $50 at participating studios (valid for 14 days) (“Offer”).

Definitions

  • New Client means a person who has not been a client of the KX Pilates studio
  • Participants means a New Client who chooses to redeem the Offer; and
  • Participating Studio means a KX Pilates studio which is participating in the Offer. Ask your local KX Pilates studio if they are participating.

Offer Terms

  • Offer is only available to New Clients of KX Pilates and excludes current clients.
  • The Offer is only available at Participating Studios. Contact your local studio to determine whether they are participating.
  • To claim the Offer, Participants must:
    • Select a Participating Studio via kxpilates.com.au or App;
    • Register an account and select “Buy Intro Offer”;
    • Purchase the Introductory Offer; and
    • Sign or complete any required waivers and documentation provided by the Participating Studio.
  • Offer is limited to one per Participant.
  • All classes must be redeemed at the Participating Studio of purchase within 14 days from the date of the first class booking. Any classes not used within the 14-day period will be forfeited.
  • Offer is available to use for standard group classes (excludes private classes).

General Terms

  • Offer is non-refundable nor transferable and cannot be exchanged or redeemed for cash, credit or products.
  • Offer can change state to state.
  • Subject to applicable laws, the Offer can be varied, updated or terminated at any time without notice.

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Introductory Pilates Offer

This is for New Clients to purchase 5 Classes for $50 at participating studios (valid for 14 days) (“Offer”).

Definitions

  • New Client means a person who has not been a client of the KX Pilates studio
  • Participants means a New Client who chooses to redeem the Offer; and
  • Participating Studio means a KX Pilates studio which is participating in the Offer. Ask your local KX Pilates studio if they are participating.

Offer Terms

  • Offer is only available to New Clients of KX Pilates and excludes current clients.
  • The Offer is only available at Participating Studios. Contact your local studio to determine whether they are participating.
  • To claim the Offer, Participants must:
    • Select a Participating Studio via kxpilates.com.au or App;
    • Register an account and select “Buy Intro Offer”;
    • Purchase the Introductory Offer; and
    • Sign or complete any required waivers and documentation provided by the Participating Studio.
  • Offer is limited to one per Participant.
  • All classes must be redeemed at the Participating Studio of purchase within 14 days from the date of the first class booking. Any classes not used within the 14-day period will be forfeited.
  • Offer is available to use for standard group classes (excludes private classes).

General Terms

  • Offer is non-refundable nor transferable and cannot be exchanged or redeemed for cash, credit or products.
  • Offer can change state to state.
  • Subject to applicable laws, the Offer can be varied, updated or terminated at any time without notice.

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Studio Grand Opening Offer

This offer is for new clients to purchase 5 classes for $30 at a KX Pilates studio before its grand opening date (valid 2 months) (“Offer”).

Offer Terms

  • Offer only available to brand new clients of participating KX Pilates studio
  • Only available for purchase until 11:59pm on a studio’s Grand Opening date (“Offer Period”).
  • Participating studios only. Contact your local KX Pilates studio to see if they are participating in the offer.
  • To claim the Offer, Participants must:
    • Register an account via kxpilates.com.au and select the KX Pilates studio (“Account”);
    • Purchase the Offer within the Offer Period;
    • Sign any required waivers and documentation provided by KX Pilates.
  • Class numbers are limited therefore bookings are essential.
  • You can only purchase the Offer once.

General Terms

  • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
  • Subject to applicable laws, the Offer may be varied, updated or terminated at any time.
  • The Opening Offer is non-refundable nor transferable and cannot be exchanged or redeemed for cash, credit or products.
  • The Offer is valid for 2 months from the studio’s Grand Opening date. Any unused classes will be forfeited after this time.

 

Free Class Offer

  • Offer is transferable but not refundable.
  • Only 1 offer can be used per person.
  • Bookings are essential.
  • The offer validity will vary by studio and will be presented on communication material pertaining to the offer.
  • Any vouchers or material which contains no ‘Valid from’ date or ‘Expiry date’ will be deemed as invalid.
  • To redeem, an account must be created at the preferred studio location via kxpilates.com.au and the studio must then be contacted via phone or email.

 

2 Free Class Offer

  • Offer is transferable but not refundable.
  • Only 1 offer can be used per person.
  • Bookings are essential.
  • The offer validity will vary by studio and will be presented on communication material pertaining to the offer. Any vouchers or material which contains no ‘Valid from’ date or ‘Expiry date’ will be deemed as invalid.
  • To redeem, an account must be created at the preferred studio location via kxpilates.com.au and the studio must then be contacted via phone or email.

 

Student offer

This offer is for full-time secondary school and/or full-time tertiary students to receive 10% off all full priced KX Pilates weekly, monthly and yearly class packs and introductory offer (“Offer”).

Definitions

  • Discounted Pack means a full priced weekly, monthly or yearly class pack as well as the introductory offer. Private classes are excluded;
  • Participants means current full-time secondary or tertiary level students who take up the Offer.

Offer Terms

  • To claim the Offer, Participants must:
    • Register an account via kxpilates.com.au or KX App and select a KX Pilates studio (“Account”);
    • Contact the selected studio and provide them with valid proof of enrolment or current student card (to the studios’ satisfaction).
    • Studio will then either:
      1. provide you with a promo code for you to login to your Account and apply a 10% discount to a Discounted Pack; or
      2. Complete the transaction for you in your Account with the promotion code and;
    • Sign any required waivers and documentation provided by KX Pilates.
  • Offer can be used multiple times by Participants. 

General Terms

  • Offer is non-refundable, transferrable and not exchangeable for cash, credit or other products.
  • The Offer is not to be used in conjunction with any other offer (except the Introductory Pack Offer), unless otherwise specified.
  • Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

 

Corporate offer

This offer is for employees of an Affiliated Company of a KX Pilates studio to receive 10% off all full priced KX Pilates weekly, monthly and yearly class packs and introductory offer (“Offer”).

Definitions

  • Affiliated Company means a business that has an affiliation with a local KX Pilates studio (as determined by the studio in their sole discretion);
  • Discounted Pack means a full priced weekly, monthly or yearly class pack as well as introductory offer. Private classes are excluded;
  • Participants means a current employee of an Affiliated Company who takes up the Offer.

Offer Terms

  • To claim the Offer, Participants must:
    • Register an account via kxpilates.com.au and select a KX Pilates studio (“Account”);
    • Contact the selected studio, request the Corporate Offer and provide them with valid proof of employment (as determined by the studio).
    • Studio will then either:
      1. provide you with a promo code for you to login to your Account and apply a 10% discount to a Discounted Pack; or
      2. Complete the transaction for you in your Account with the promotion code; and
    • Sign any required waivers and documentation provided by KX Pilates.
  • Offer can be used multiple times by Participants.

General Terms

  • Offer is non-refundable, transferrable and not exchangeable for cash, credit or other products.
  • The Offer is not to be used in conjunction with any other offer (except the Introductory Pack Offer), unless otherwise specified.
  • Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

 

Gift Cards

Definitions

  • Account means a OneFitStop account via which clients can book and manage KX Pilates classes;
  • Participants means a person who has a KX Pilates Gift Card.

Offer Terms

  • To redeem a Gift Card, Participants must:
    • Visit kxpilates.com.au and create an Account,
    • Select the Participating Studio;
    • Select “Buy Packages”;
    • Apply the Gift Card to your account credit at checkout; and
    • Select “Apply Account Credit Balance” to pay.
  • Gift Cards are valid for 3 years from the date of purchase.
  • Gift Card must be redeemed at the studio of purchase.
  • Gift Cards cannot be purchased or redeemed on the KX app.
  • Gift Card can only be used to make a purchase up to the value of the Gift Card. If you want to make a purchase above this value, you must pay the excess.

General Terms

  • Offer is transferrable but cannot be exchanged or redeemed for cash. Offer may be exchanged for credit (online) and products (in-store).
  • Subject to applicable laws, the Offer may be varied, updated or terminated at any time.
  • Lost or stolen Gift Cards will not be replaced or refunded.
  • If a Gift Card is faulty or damaged due to KX Pilates’ fault or as a result of production, it will be reissued.

 

Price Increase

  • Participating Studios only. Contact your local studio to determine if they are participating.
  • Effective From:
    • Effective from 15/01/20 at all studios excluding KX Pilates Lane Cove, KX Pilates Fremantle & KX Pilates Canning Bridge, KX Pilates Hobart, KX Pilates Rosny, KX Pilates Chelsea, KX Pilates Semaphore & KX Pilates Werribee.
    • Effective from 01/07/2020, at all studios excluding  KX Pilates Hobart, KX Pilates Rosny, KX Pilates Chelsea, KX Pilates Semaphore & KX Pilates Werribee.
    • Effective from 01/02/2021, at all studios excluding  KX Pilates Hobart, KX Pilates Rosny, KX Pilates Semaphore & KX Pilates Werribee.
  • Class packs purchased before price increase will be at current pricing and valid until their expiry.
  • New Monthly Pack prices are 8-class pack ($172), 12-class pack ($222), 16-class pack ($264), 20-class pack ($290) and Yearly Pack prices are 5-class pack ($143), 10-class pack ($265), 20-class pack ($490) and 50-class pack ($1025).
  • Participating Studios and price increase details are as follows;
    • KX Studios in QLD, VIC, SA & TAS (excluding KX Pilates Hobart, KX Pilates Rosny, KX Pilates Semaphore & KX Pilates Werribee) will have an increase by $1.50 per class on Monthly & Yearly Packs, except for the 5 Class Yearly pack which will increase by $1.60.
    • KX Studios in NSW, ACT & WA will have an increase by $0.50 per class on Monthly & Yearly Packs, except for the 5 Class Yearly pack which will increase by $0.60

Yearly class Packs

  • Yearly Class Packs and Private Classes are valid for 1 year (365 days) from the date of purchase.
  • Yearly Class Packs are non-refundable and are not transferable between studios or individuals.
  • Class packs cannot be shared with more than one person as all class packs are for individual use only.
  • Yearly Class Packs cannot be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date and are given at KX Pilates’ sole discretion.

 

Monthly Class Packs

  • Monthly Class Packs are valid for 1 month (30 days) from the date of your first class booking.
  • Monthly Class Packs are non-refundable and are not transferable between studios or individuals.
  • Class packs cannot be shared with more than one person as all class packs are for individual use only.
  • Monthly Class Packs cannot be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date and are given at KX Pilates’ sole discretion.

 

Weekly Class Packs

  • Exact prices vary between studios. Contact your local studio to see exact pricing.
  • Weekly Class Packs are valid for 7 days from the date of your first class booking.
  • All packs must be used at the studio of purchase and cannot be transferred between studios or individuals.
  • Weekly Class Packs cannot be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date and are given at KX Pilates’ sole discretion.

 

Auto-Renew

  • Auto-renew allows clients to have certain class packs automatically renewed (Auto-Renew).
  • Auto-renew feature is only available for weekly packs (2-class, 3-class, 4-class and 5-class), monthly packs (1-class, 8-class, 16-class and 20-class) and yearly packs (5-class, 10-class, 20-class and 50-class) (“Class Pack”).
  • Clients can enable the auto-renewal feature by:
    • Registering an account at www.kx.com.au;
    • Selecting your local KX Pilates studio;
    • Selecting your Class Pack;
    • Selecting the auto-renew option;
    • Inserting your credit card details and making payment.
  • Payment for the Class Pack will be automatically deducted from your nominated credit card on the earlier of:
    • The expiry date of the Class Pack; and
    • The date all classes in the Class Pack have been attended or marked as “no show” (“Auto-Renew Date”).
  • Auto-Renew payments are non-refundable.
  • Class Packs are not transferable between studios or individuals.
  • Class Packs cannot be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date and can be given at the studios’ sole discretion.
  • Auto-Renew can be cancelled at any time before an Auto-Renew Date by:
    • If you have unbooked classes:
      1. Logging into your account via the KX App or website
      2. Selecting your Class Pack;
      3. Un-selecting the auto-renew option.
  • If you have booked all your classes:
    • Contact your local studio by phone or email and request the feature to be turned off.
  • If payment with your nominated credit card defaults, Auto Renew will be turned off automatically on your Class Pack.

 

MILESTONES

This offer is for Participants to receive a Discount from Participating Studios when they attend a Milestone Class (Offer).

Definitions

  • Discount means:
    • 5 classes = $15 off;
    • 100 classes = $25 off;
    • 250 classes = 15% off;
    • 500 classes = 20% off; and
    • 1,000 classes = 25% off;
  • KX Pilates means KX Pilates Franchising Pty Ltd;
  • Milestone Class means 5, 100, 250, 500 and 1000 group classes;
  • Participants means an existing client who redeems the Offer; and
  • Participating Studio means a KX Pilates studio which is participating in the Offer.


Offer Terms

  • The Offer is only available to existing KX Pilates clients.
  • The Offer is only available at Participating Studios. Contact your local studio to determine whether they are participating.
  • To claim the Offer, Participants must:
    • Register an account at the Participating Studio via www.kx.com.au and download the KX App;
    • Attend 5, 100, 250, 500 or 1000 KX Classes;
    • Open the KX App for promo code for the Discount;
    • Use the promo code in the KX App to apply the Discount when making a purchase at a Participating Studio.
    • Participants can only use the Discount once and at one Participating Studio.
    • Minimum spend $30 (1 Class).
  • Offer is available for 3 months from the date milestone was met, or from Monday 7 December 2020, whichever is later.


General Terms

  • Offer is limited to one per Participant.
  • Offer is not transferrable and cannot be exchanged or redeemed for cash, credit or products.
  • Subject to applicable laws, the Participating Studio can vary, update or terminate the Offer at any time without notice in its absolute discretion.

 

Loyalty Card Offer

This offer is for Participants to receive a Loyalty Card from Participating Studios. Participants will receive 1 stamp per class attended, and after 5 stamps are eligible to receive a Reward (either $15 Credit or Merchandise Voucher) to be determined by the Participating Studio (Offer).

Definitions

  • Credit means a $15 credit to be applied to the Participant’s KX Pilates account;
  • Loyalty Card means a physical card provided by the Participating Studio;
  • Introductory Pack means an offer for New Clients to purchase a 5-class pack for $50 at Participating Studios;
  • Merchandise Voucher means a $15 discount off KX Pilates merchandise.
  • New client means a person who has not been a client of any KX Pilates studio in the last three (3) years before purchasing the Offer.
  • Participants means a New Client who chooses to redeem the Offer;
  • Participating Studio means a KX Pilates studio which is participating in the Offer; and
  • Reward means either a Credit or Merchandise Voucher that the Participating Studio offers the Participant at the time of redeeming the Offer.

Offer Terms

  • The Offer is only available to clients who purchase an Introductory Pack at a Participating Studio.
  • The Offer is only available at Participating Studios. Contact your local studio to determine whether they are participating.
  • To claim the Offer, Participants must:
    • Register an account at the Participating Studio via kxpilates.com.au and purchase the Introductory Pack;
    • Sign any required waivers and documentation provided by the Participating Studio and obtain a Loyalty Card;
    • Attend 5 classes at the Participating Studio within a period of 12 months and receive a stamp for each class on the Participant’s Loyalty Card; and
    • Request a Reward from the Participating Studio by showing the Loyalty Card with 5 stamps.
  • Participants must attend all 5 classes at the same Participating Studio to receive a Reward.
  • A Reward can only be redeemed once and must be redeemed at the Participating Studio where the Participant attended the classes.
  • The Participant must show the Participating Studio evidence of 5 stamps on the Loyalty Card and identification (if requested by the Participating Studio) to redeem the Offer.
  • The Participating Studio may offer a Reward of a Credit or Merchandise Voucher in its absolute discretion. Rewards will differ between KX Pilates studios.
  • Minimum cost $50.
  • All Credits:
    • will be applied to the Participant’s account; and
    • can be used to purchase to any class pack at the Participating Studio where the Participant attended the classes
  • All Merchandise Vouchers:
    • must be spent at the Participating Studio where the Participant attended the classes;
    • are subject to merchandise availability at the Participating Studio; and
    • are only while stocks last.

General Terms

  • Offer is limited to one per Participant.
  • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
  • Offer and Reward is not transferrable and cannot be exchanged or redeemed for cash, credit or products.
  • Subject to applicable laws, the Participating Studio can vary, update or terminate the Offer and Reward at any time without notice in its absolute discretion

FRIEND REFERRAL FREE CLASS OFFER

  • This offer is for an existing client of a participating studio (Referrer) and a new client who is referred to that participating studio by the Referrer (Referee) to each receive one free class credit valued at $30 (Offer).
  • The participating studio will make credits available on KX accounts only when the Referee creates a KX account, the Referee provides the participating studio with satisfactory details which verify the Referrer, and the participating studio is notified by the Referrer and Referee requesting to redeem the Offer.
  • Credits will be forfeited if not used within 30 days of being loaded onto a KX account. Offer is unlimited for Referrers and is only available at participating studios during the dates specified on this communication.
  • Offer cannot be exchanged or redeemed for cash and is non-transferable between studios and clients.

 

30 DAY CHALLENGES

  • This offer is for clients of a participating studio to receive one free class credit valued at $30 at the participating studio (Offer).
  • Offer is only available to clients who hold a valid stamp card which shows the client attended 12 or 16 classes at the participating studio within 30 days from date of card activation. Client must contact the participating studio directly to redeem the Offer.
  • Offer is not transferable between studios and clients and cannot be exchanged or redeemed for cash.

 

PROGRESSION TOKENS

  • This offer is for a client of a participating studio to receive one free Intermediate or Advanced class credit valued at $30 (Offer).
  • Client must contact the participating directly to redeem the Offer and can only be redeemed once at the participating studio.
  • Offer is available for 30 days from date of issue, is non-refundable, cannot be exchanged or redeemed for cash, and non-transferable between participating studios and clients.

 

2022 Client survey giveaway

  • Win 1 of 50 free classes giveaway runs between 17/01/22 and 31/01/22. KX Pilates clients can enter the draw once only by completing the KX 2022 Client Survey in full.

  • Winner will be chosen by KX Pilates HQ and contacted by 7/02/22 via email. 1 x Free class credit is valued at $30 and will be loaded onto the winning clients account for their nominated KX Pilates studio.

  • Prize cannot be exchanged for cash, other products.

KX PILATES Policies

Bookings, Attendance & Payment

  • Please be aware classes are on a first come first serve basis. To avoid disappointment, classes can be booked up to 40 days in advance. If you are unable to make your class please ensure that you cancel to allow another client the opportunity to book in. If your class is cancelled due to an unforeseen circumstance you will be contacted via text, phone or email.
  • If you have not booked into a class, in order to avoid disappointment, please call to check that the classes are taking place, particularly in the early morning and late evening. Studio phones are answered during business hours only.
  • Bookings are made online or via the KX app.
  • Payment must be made upon booking, no exceptions. To book into a class you must either have pre-purchased classes in your account or pay at the time of booking.
  • Out of consideration for the trainer, other clients, and also for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more than 5 minutes late for a class, the trainer may not let you train at their discretion.
  • Owners and/or trainers reserve the right to restrict clients to a particular class type for safety reasons at their discretion. Owners and/or trainers reserve the right to turn clients away if they do not have the correct medical clearance.
  • You can only attend KX Pilates group classes up until you are 13 weeks pregnant. After 13 weeks you can attend Private 1:1 classes or a Pilates Pre/Post-natal class (subject to availability). Please refer to Pre/Post-natal information under the FAQ section and provide a completed Authority to Exercise form.
  • Classes are not transferable to another individual and cannot under any circumstances be used by another person. If someone other than the person booked into the class arrives to use the class, they will be turned away from the class – or asked to create an account and purchase their own classes.

 

Wait lists

Definitions

  • KX Pilates means KX Pilates Franchising Pty Ltd and any KX Pilates studio.
  • Member means any person who is a member of KX Pilates or who accesses or views our website.
  • Studio means the KX Pilates studio at which the Member has requested to be on the wait list.

Terms

  • If a selected class at a Studio is full, Members can request to be added to a wait list, either online or via the KX app
  • If a place in the selected class becomes available, Members will be notified between 6:00am and 10:00pm studio local time:
    • By SMS to the Member’s mobile, if they have a valid number listed on their account; or
    • By email.
  • Members must confirm attendance at the Studio by selecting the link provided in the SMS or email within 2 hours from receipt.
  • Members who fail to confirm will forfeit their place on the wait list.
  • Members who confirm will receive a further notification confirming their place. If no notification is received, Members should contact the Studio to confirm that their place has been validly redeemed.

 

Cancellations

  • At KX our class sizes are small and can fill quickly. All clients must adhere to our Cancellation Policy:
    • Group classes: Cancellations need to be made more than 9 hours prior to your class beginning (morning or evenings).
    • Private classes: Cancellations need to be made 24 hours prior to your class beginning.
  • We understand sometimes unforeseeable circumstances can arise, but we have to be strict, fair and consistent with all clients across all studios, therefore, no exceptions will be made.
  • Trainers and classes are subject to change without notice. KX Pilates reserves the right to cancel classes if necessary.
  • If you do not cancel or reschedule your class outside of the relevant cancellation period or are a no-show/absent from your class you will lose your class.

 

Client Code of Conduct

In the studio, you agree to:

  • use all equipment with care and as instructed by the trainer;
  • respect and follow directions of the trainer at all times;
  • not disrupt the class or threaten the environment in any way; and
  • be respectful and courteous to other people in the class including the trainer.

KX Pilates has the right to remove you from the class and not allow you to return to the studio (in which case you will be refunded the remainder of any credits) if in their opinion you breach the above.

 

Age Limits and Child Policy

You must be at least 16 years of age to attend our classes. Children under 16 are not permitted in our studios unless accompanied by an adult (who is not attending a class). Children cannot be left in the reception area or the studio while you attend classes. KX Pilates’ can ask you to leave the class or studio if this policy is breached.

 

Animal Policy

No animals are allowed inside the studio at any time. KX Pilates has the right to ask you to leave if you have brought an animal in the studio.

 

Communicable Disease

If you have contracted a communicable disease, please ensure you have clearance in writing from your doctor before attending your next class. This is for the safety and well-being of all our clients, staff and customers.

 

Liability Waiver

By booking into a KX Pilates class you agree that:

  • KX Pilates is in no way responsible for the safekeeping of my personal belongings while I attend class;
  • KX Pilates does not assume responsibility for any lost or stolen personal property. If you do become the victim of a theft, immediately report it to a KX Pilates staff member who will try and assist you.
  • classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death;
  • you, your heirs, assigns or legal representatives fully release KX Pilates (and its associated entities, members, employees and contractors) from any claim, loss, damage or expense of any kind including in relation to personal injury, property damage/loss, or wrongful death, occurring at a KX Pilates studio or elsewhere, whether caused by negligence or otherwise.