1c:I[55381,["/_next/static/immutable/chunks/2gr_54t8c7lbp.js","/_next/static/immutable/chunks/2it89o-1ztjyv.js","/_next/static/immutable/chunks/3efd49k4diabi.js","/_next/static/immutable/chunks/36upr326nppzr.js","/_next/static/immutable/chunks/09xyvshg6hvci.js","/_next/static/immutable/chunks/08hykioz7mp10.js","/_next/static/immutable/chunks/09ow0r9m-w429.js"],"LegalDocumentView"] 23:I[27201,["/_next/static/immutable/chunks/2gr_54t8c7lbp.js"],"IconMark"] 1d:T57a,

KX Pilates may collect the following information:

Name
Contact information including email address and mobile
Date of birth
Emergency contact person
Bank account and/or credit card details
Payment history
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Health related information, including (but not limited to):
- Your health
- Your weight and body measurement
- Your medical history
- Your COVID-19 vaccination status (if required for entry under government regulation)
- Whether you smoke or are pregnant
- Whether you are on any medication
For employment or other recruitment purposes, the above as well as employment and education details and generally, information relating to qualifications and experience
For franchisee application purposes, the above as well as financial capacity and residential status.

An individual is not obliged to provide their personal information to KX Pilates however, without certain information from an individual it may not be possible for KX Pilates to provide its products and/or services to the individual.

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KX Pilates will only use and disclose your personal information so we can provide you with the services you have requested and comply with government regulations, as well as for the following directly related secondary purposes:

Managing your account with KX Pilates
To improve our products and services
Send promotional emails and sms (short message services) to you about new products, special offers or other information which we think you may find interesting using the email address or mobile number that you have provided
Contact you for market research purposes. We may contact you by email, phone or mail.
To customise the KX Pilates website according to your interests
We may provide your information to our third party partners for marketing or promotional purposes provided we first have your consent
Assessing your employment application and reference checking
Assessing your franchisee application and reference checking
Complying with government regulations and record keeping requirements
KX Pilates will never sell your information

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KX Pilates may disclose your personal information to third parties in New Zealand and Australia, including its franchisees and government bodies for the purpose for which it collects it. That is, generally, KX Pilates will only disclose your personal information to third parties for the purpose of providing KX Pilates classes and products to you or other directly related secondary purposes as set out above. KX Pilates may otherwise disclose your personal information with your consent or if it is required or authorised by law. KX Pilates may disclose your personal information to third party services providers overseas. However, where your personal information is disclosed to an overseas recipient, we will also take adequate measures to ensure that your personal information is handled by the overseas recipient in accordance with the Privacy Act 2020 and our instructions for the purposes described above. By providing KX Pilates with your personal information, you consent to this disclosure of your personal information.

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A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies (Google Analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve the KX Pilates website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We also use Google cookies for remarketing to advertise online. How does our remarketing activity affect you?

When you visit the KX Pilates website, our web server will drop a cookie on your browser
If you leave the KX Pilates website to visit another website which is part of the Google network, you may be served our ad
The remarketing cookie will be valid for 30 days.

You can remove our remarketing cookie by deleting your Internet browsing history and clearing your cookies. This can be done through the tools/settings function of your Internet browser. Overall, cookies help KX Pilates provide you with a better KX Pilates website, by enabling KX Pilates to monitor which pages you find useful and which you do not. A cookie in no way gives KX Pilates access to your computer or any information about you, other than the data you choose to share with KX Pilates. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the KX Pilates website. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings. Alternatively you can opt out of a third-party vendors use of cookies by visiting the Network Advertising Initiative opt out page.

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You may request access to personal information including your credit card information we hold about you by contacting the Privacy Officer at info@kxpilates.com.au

Where we hold information that you are entitled to access, we will endeavor to provide you with suitable range of choices as to how access is provided (e.g. email or mailing it to you). A fee may be charged to cover the cost of retrieval. If at any time you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request that we change it. KX Pilates will destroy or de-identify your personal information as soon as practicable once it is no longer needed for the purpose for which it was collected. However, we may be required by law to retain your personal information after your relationship with KX Pilates has expired (including if required by law). In this case your personal information will continue to be protected in accordance with this Privacy Policy. If we destroy personal information we will do so by taking reasonable steps and using up-to-date techniques and processes.

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For further information regarding this Privacy Policy or to make a complaint about the steps taken by KX Pilates to protect your personal information or privacy, please contact KX Pilates’ Privacy Officer at info@kxpilates.com.au We will investigate any complaints received in writing and do our best to resolve them as soon as possible. If you are not satisfied with the result of your complaint to KX Pilates, you can refer your complaint to the:

Australia
- Office of the Australian Information Commissioner
- www.oaic.gov.au
- Post: GPO Box 5288, Sydney NSW 2001

New Zealand
- Office of the New Zealand Privacy Commissioner via their complaints page:
- https://privacy.org.nz/your-rights/making-a-complaint/
- Post: PO Box 10 094, Wellington 6143
- Email:investigations@privacy.org.nz

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This privacy policy (“Privacy Policy”) sets out how KX Pilates Franchising Pty\nLtd ABN: 87 866 900 141 and Reformer Pilates New Zealand Pty Ltd NZBN 942 904\n955 5707 and its related entities (“KX Pilates” or “we”) upholds your rights\nunder the New Zealand Privacy Principles contained in the Privacy Act 2020\n(“Privacy Act”). This Privacy Policy for KX Pilates lets you know what\npersonal information of yours we hold, what we do with it, who we will\ndisclose it to and how you can assess the personal information we hold about\nyou. You can also find out here how to change inaccurate personal information\nand how to opt out of receiving communications from KX Pilates. KX Pilates may\nchange this Privacy Policy from time to time by updating this page. This\nPrivacy Policy is effective from 18 November 2021.

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Where possible, KX Pilates will generally collect your personal information\ndirectly from you. KX Pilates may also collect personal information from KX\nPilates franchisees as well as from the KX Pilates booking system, our\ncentralised online booking system, when you sign up and/or purchase KX Pilates\nclasses. KX Pilates may also collect personal information from you via their\nwebsite www.kxpilates.co.nz (“KX Pilates website”), promotional activities,\ncompetitions, QR code apps (or other apps required by the government) and\nevents. Also from other directly related companies and, if there is prior\nconsent, from organisers of the events KX Pilates’ sponsor.

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Where we have obtained your consent to do so, or in circumstances where you\nwould reasonably expect that your personal information would be used or\ndisclosed for this purpose, we may contact you from time to time with\nmarketing material about our other products or services or third parties. At\nany time you may opt out of receiving this marketing material by contacting KX\nPilates by emailing your local studio. Your consent to receiving this\ninformation will remain current until you notify KX Pilates otherwise.

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We are committed to ensuring that your information is secure. In order to\nprevent loss, misuse, and unauthorised access, use, modification, disclosure,\nalteration, or destruction we have put in place suitable physical, electronic\nand managerial procedures to safeguard and secure the information we collect\nonline. However, you should keep in mind that the transmission of information\nover the Internet is not completely secure or error-free. In particular,\ne-mail sent to or from this website may not be secure, and you should\ntherefore take special care in deciding what information you send to KX\nPilates via e-mail.

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The KX Pilates website may contain links to enable you to visit other websites\nof interest easily. However, once you have used these links to leave our site,\nyou should note that we do not have any control over that other website.\nTherefore, we cannot be responsible for the protection and privacy of any\ninformation which you provide whilst visiting such sites and such sites are\nnot governed by this privacy statement. You should exercise caution and look\nat the privacy statement applicable to the website in question.

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Franchisees are independent businesses, however all franchisees have agreed to\ncomply with this Privacy Policy. If you are concerned that there may have been\na breach of this Privacy Policy by a franchisee, please contact the relevant\nfranchisee directly.

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